Privacy Policy

TAPZYPLAY Game Studio is a mobile game development company specializing in creating and publishing engaging mobile games and applications.

This privacy policy provides comprehensive and transparent information about how and why your personal data may be collected and utilized by TAPZYPLAY when you engage with our mobile applications or browse our website. It details the fundamental principles that govern TAPZYPLAY's approach to handling the information we collect and process for:

• Creating, publishing, and monetizing mobile games and applications (referred to as "TAPZYPLAY Games and Apps")
• Operating and maintaining our corporate website

Should you have any inquiries about this privacy policy or our general approach to privacy and data protection, please don't hesitate to contact TAPZYPLAY's Data Protection Officer using the contact details provided in the contact section of this document.

Why Does TAPZYPLAY Collect Information from Its Games and Apps?

When you engage with TAPZYPLAY Games and Apps, we collect certain information about you. This information, commonly known as "personal data," may be gathered automatically when required or provided by you voluntarily. We utilize this information to deliver the application or game you've downloaded, ensure your security, and for additional purposes detailed below (including advertising) in the "Additional Details" section.

Upon installing and using TAPZYPLAY Games and Apps, we may collect and process certain aspects of your data for various legitimate business purposes.

Below are detailed explanations regarding the reasons TAPZYPLAY may collect information and the legal foundations TAPZYPLAY depends on in each scenario.

TAPZYPLAY Collects Information For:

What Information Does TAPZYPLAY Collect from Its Games and Apps?

TAPZYPLAY does not utilize any information that directly identifies you personally. We only collect mobile identifiers and other technical information (with your consent when required) that help us recognize your device.

For the purposes outlined above, the information that TAPZYPLAY collects is restricted to:

• The applications you are utilizing
• Your IP address
• Your Mobile Advertising ID (Apple IDFA or Google AAID) and device identifier (e.g., IDFV for iOS devices and Android ID for Android devices)
• Information about your device and connection (e.g., user agent, connection type, timestamp, system language, device model, screen resolution and settings, battery level, available storage space, time zone, operating system)
• Data related to your activities within our applications, including how you interact with our apps and the advertisements displayed within them

In certain TAPZYPLAY Games and Apps, you may opt to log in to your account using a third-party service (Google or Apple) to enhance your experience (e.g., synchronizing progress across devices, securing progress, and restoring it in case of device loss or upgrade). In such instances, we may collect and securely store your email address in an encrypted format within our database. This information will only be used by TAPZYPLAY for account recovery and customer support purposes. We will not share your email with any third party without your consent. With your consent, we may use your email address to keep you informed of updates and offers related to the relevant apps and games.

With Whom May Your Information Be Shared & Why?

TAPZYPLAY does not sell your personal information, but we do need to share it with third parties to provide optimal service. Rest assured, we ensure that these third parties handle your information with the same level of care as we do.

TAPZYPLAY does not share your personal information with third parties without your prior consent in jurisdictions where such consent is required by law.

When you consent to information collection for advertising and analytics purposes, we may share the information listed above with the following categories of recipients:

How long does TAPZYPLAY retain your information?

We don't retain your information longer than necessary. TAPZYPLAY stores personal information collected for specific purposes outlined in this policy only for as long as required to fulfill those purposes.

User-level information is typically not retained for more than 12 months. Information used for our internal analytics system may be stored for up to 24 months, following the guidelines established by our data protection oversight authority.

Children's Privacy Protection

TAPZYPLAY takes children's privacy seriously. We never knowingly collect personal information from anyone under 16 years old. If you are under 16, please refrain from using TAPZYPLAY apps and games.

International Data Transfers

Some companies we collaborate with to provide services may be located outside the European Union. In these cases, we ensure:

• The country provides an equivalent level of data protection to the European Union.
• If the country doesn't have adequate data protection laws, we use legally approved methods to guarantee your information is protected, such as standard data protection clauses from the European Commission.

Your Rights Regarding Your Information

Your information belongs to you, and we respect your right to control it. You can contact our Data Protection Officer (DPO) anytime at contact@tapzyplay.com to:

• Request a copy of your information
• Withdraw your consent for data collection
• Request deletion of your personal information
• Request correction of inaccurate information
• Request data portability

Controlling Your Data Sharing

You can modify your consent preferences directly within the privacy settings of TAPZYPLAY mobile games and applications.

While TAPZYPLAY doesn't sell your personal information, we may share it with third-party analytics and advertising companies to personalize your experience and tailor content and ads within our services.

Accessing and Deleting Your Information

You can request information about whether we hold any of your personal information. You can also access or request deletion of your information directly within TAPZYPLAY mobile apps or by contacting us as mentioned above.

Data Portability

Upon request, we can provide you with the personal information you've given us in a portable format. If applicable, we can even transfer this information directly to another data controller of your choice.

Filing a Complaint

You have the right to lodge a complaint with a data protection authority. Since TAPZYPLAY is a Vietnamese company, you may contact the relevant data protection authority in your jurisdiction or reach out to us directly for assistance.